What is an APO/FPO address?
APO (Army Post Office) and FPO (Fleet Post Office) addresses are mailing addresses used by U.S. military personnel and government employees stationed overseas.
We are proud to support military and federal customers by shipping eligible products to APO/FPO destinations worldwide.
Can I have items shipped to my APO/FPO address?
Yes. We ship eligible items to APO/FPO (AE, AA, and AP) addresses through USPS in accordance with military mail regulations.
Some oversized, hazardous, restricted, or manufacturer-limited items may not qualify for overseas shipment. Eligible items for APO/FPO shipping are identified by the “Ships APO” badge.
How do I enter my APO/FPO address correctly?
When checking out:
- Enter the PSC, Unit, or Box number in the street address field
- Select:
- AA for Armed Forces Americas
- AE for Armed Forces Europe
- AP for Armed Forces Pacific
- Use the assigned ZIP Code
Example:
Why are some items unavailable for APO/FPO shipping?
Certain products cannot be shipped overseas due to:
- Size or weight restrictions
- Air transportation regulations
- Manufacturer limitations
- Lithium battery or hazardous material restrictions
If an item is not eligible, our customer service team may be able to help identify an alternative.
What shipping carrier do you use for APO/FPO orders?
APO/FPO shipments are typically sent through USPS military mail services.
Tracking visibility may vary once the package enters the military mail network.
How long does APO/FPO shipping take?
Delivery timelines vary based on destination and military mail processing.
Typical delivery estimates:
- Priority Mail APO/FPO: 1–3 weeks
- Remote or deployed locations: additional transit time may apply
Transit times are not guaranteed once packages enter the military postal system.
Can I track my APO/FPO shipment?
Yes. Tracking is provided when available.
Please note that tracking updates may become limited after the package reaches military processing facilities or overseas transit points.
What if I cannot find a product eligible for APO/FPO shipping?
If you cannot locate an eligible item or believe a product should qualify for shipment, please contact our customer service team for assistance.
We are continually expanding our APO/FPO eligible assortment.
Do you support military units and government organizations?
Yes. We proudly support:
- Active duty military
- Veterans
- Federal agencies
- Base organizations
- Government purchase card (GPC) holders
- Unit and organizational purchasing
Can GPC card holders place APO/FPO orders?
Yes. Government Purchase Card (GPC) orders are welcome for eligible products and approved purchasing activities.
For bulk purchases, quotes, or assistance, please contact our team directly.
Can I use a personal card to place APO/FPO orders?
Yes. Once your account has been registered and verified using a valid military, government, or educational email address, you may use a personal credit or debit card for eligible purchases on the site.
Do you offer AbilityOne products for APO/FPO shipment?
Yes. We proudly support the AbilityOne Program mission by offering a wide assortment of AbilityOne products eligible for military and federal customers.
Purchases help create employment opportunities for people who are blind or visually impaired.
Who do I contact for APO/FPO shipping help?
Our customer service team is happy to assist with:
- Shipping eligibility
- Bulk orders
- Product sourcing
- Special requests
- Government purchasing support
Contact us at:
Phone: 800-861-0406
Email: customerservice@envisionxpress.com
