Basic Information
We offer free shipping on all CONUS (Continental United States) customer orders.
OCONUS shipping charges apply and will be quoted on your order.
Hazardous materials cannot be shipped.
What Happens Next …
Most catalog supplies will ship within a 3-5 day lead time. Some items may be placed on backorder. Certain tactical gear products may require longer lead times.
If you need to confirm stock for larger orders, please contact customer service at 800-861-0406 or customercare@envisionus.com, and our associates can check live nationwide inventory levels for you.
Cancellations
Cancellations may only be made on orders placed the same day before 2:00 PM Central Time.
Any cancellation requests made outside of this timeframe cannot be accepted.
Shipping Information
Orders placed with Envision Xpress will be processed until 5:00 PM Central Time.
We do not ship on weekends or national holidays, as our offices are closed.
OCONUS Information
- We are responsible for delivering orders to the designated Army Post Office (APO/FPO/DPO) location.
- Once the shipment has been delivered to the Army Post Office, custody and responsibility transfer to the U.S. Army and postal system.
- We are not responsible for delays, loss, or damage that occurs after acceptance by the Army Post Office.
- OCONUS orders are subject to additional shipping charges.
- Hazardous materials cannot be shipped.
- Customers are responsible for providing accurate shipping information.
